Home > More Information > Ratings of directboats.com

Customer Reviews / Ratings / Complaints of DirectBoats.com

We can not rely on third party sites as their only goal is to make money by extorting the companies that they review. Including the bbb aka the better business bureau, watch the youtube 20/20 video on the subject. Many of our competitors pay those fees and or hire the same complaint sites to give a bunch of positive bogus reviews. It gets most distressing when our direct competitors host these types of hater sites offerings no way for us to even reply or verify the situation even happened. We have also seen search engines engage in this activity in order to favor their large corporate partners. So don't be fooled or put alot of value in the amount of stars a company has online, even from the bbb. We chose not to pay these sites for top reviews / star ratings in order to keep our costs down for our customers. Take a look at link to one extortion site trying to extort another one.

Let's face it, in the real world most people won't say anything when things go their way, but when something goes wrong(even if it's our own fault), they will tell everyone they can in a biased sort of way to ultimately make themselves feel better about the situation. Every once in a while within a certain window of time, so as not to bother our customers, we actively try to get all or as many of our customers to review us, here is the result of our last attempt.


Order: 3450
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: We have been looking for a canoe trailer that was reasonalbly priced for quite some time. When I ordered it the delivery time was 2-3 weeks and we recieved it in 4-5 days. When I went through the boxes to inspect the trailer parts there wasnt a scratch or dent on anything. Thankyou Brian

Order: 3445
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I am sending my thanks to Stephanie for her concern on my delivery.

Order: 3444
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: An excellant merchant , good communications, quality products, fast delivery and great prices. Id buy from them anytime.

Order: 3439
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Staff at Direct Boats is very helpful in taking or changing orders. Highly recommend them to all customers. Liem Bui

Order: 3435
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: a great canoe, great price, and speedy delivery!


Order: 3421
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:


Order: 3369
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:


Order: 3344
Rating: Excellent
Comments: Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:


Order: 3317
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:


Order: 3307
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:


Order: 3300
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Easy to purchase, and the boat was delivered in no time at all. Impressive.


Order: 3298
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body:


Order: 3295
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Overall Im satisfied with my purchase with DirectBoats.com. The ease of purchase and customer service were the most likeable qualities of making my purchase with DirectBoats.com. They offer several payment options and you can change your billing or shipping information quite easily by writing them a quick email or making a five minute phone call. Their customer service department was good about relaying the current status and location of my order throughout the shipping process. DirectBoats.coms prices were not bad but not the best either. I did manage to find lower prices elsewhere, but stuck with DirectBoats.com because of their stated quick processing and delivery time. When my boat did arrive I did find more of what I believe to be manufactoring deffects than what I expected, but none of the deffects were bad enough to have the canoe shipped back. The deffects were a series of what looked like burn/melt marks on the exterior of the canoe, none of which were very deep. My first trip out in my new canoe was very enjoyable, thanks DirectBoats.com!

Order: 3246
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body: This was my first time purchasing anything bigger than software online. I was somewhat nervous. The site was easy to use. The info there was clear and consise. I found the style boat I was looking for. A (utility/fishing boat). A perfect fit for the lake I frequent. I hesitated to purchase any options or accessories due to my lack of confidence. I was soon to feel almost, silly for doing so. Customer service was excellant. My location is difficult to deliver to, so we had to make special arragements. I received at least one phone call to both make sure delivery was going to the correct place and to make sure I received the item okay. The staff was curtious and reassuring. They made my experience one of the best shopping ever. It was ten times better than any retail store I visited.

Order: 3193
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Supplier stopped carrying oars and oarlocks. They called me immediately to let me know and asked if I wanted to go through with the sale. I bought them locally and the boat was shipped as promised. Customer service is very good.

Order: 3191
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:


Order: 3169
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body:


Order: 3167
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:


Order: 3148
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: Very fast and accurate delivery. Slow and no response to e-mail requests. Phone calls to customer care are very helpful.


Order: 3144
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: very good customer service! quick and reliable!i received the boat yesterday but havent used it yet!but will soon!

Order: 3143
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Everything worked even better than expected. An excellent experience, including the delivery. Dave/Mark

Order: 3131
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:


Order: 3101
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title: Body: There is nothing in our state that offers the variety of boats and accessories. I researched a number of options, and feel that the boat I purchased had the options I was looking for. When it arrived, I was a little surprised that it was not shipped in a box or crate, but in a large cloth bag. There were some scratches on the bottom and one of the bow lights had come off in shipping, and a light bulb was broken, plus one of the main plugs was broken. Still, overall, the boat and accessories were in good condition and I found the people at Direct Boats to be helpful. I would do business with them again.

Order: 3074
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: We recently bought a boat through DirectBoats.com. We are happy with our purchase It was very easy to make the transaction and the whole thing went off very well. DirectBoats gave us good advice about the receiving the merchandise from the freight company and they were courteous and helpful when I called and asked a couple of questions. I would like to see them implement an online tracking feature, similar to some of the other online merchants Ive done business with. That would be good information for the customer and should cut down on calls to DirectBoats. We had a couple of smaller items missing in the package, but that was a problem with the packaging of the boat. We called the boat manufacturer and they made everything right. Again, it was a good experience and I would do business with DirectBoats again.

Order: 3059
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body:


Order: 3052
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: VERY NICE PADDLE BOAT. KIDS ARE LOVING IT. THANKS,BRIAN MULLINS


Order: 3034
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:


Order: 3005
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: OK
Title:
Body: Ordered on 4/27 and arrived on 5/13. Lead time was great. Boat was received in perfect shape. No scraches, dings or dents which was my biggest concern. Im very satisfied with my purchase, and would use DirectBoats in the future.

Order: 2992
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: The only problem we had was the factory sent the wrong seats with the boat. Lila Epps with Direct Boats corrected the problem quickly and she was great in customer services. She had the correct seats shipped out the same day I contacted her. She was such a pleasure to do business with and had a great attitude. Give that woman a raise!!!

Order: 2986
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:


Order: 2929
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:


Order: 2920
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: We bought our motorized pedalboat early this year and we couldnt be more pleased! What a great product at a wonderful price!

Order: 2911
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: I ordered a Pelican motorized boat from DirectBoats.com, and found the website to be very easy to navigate and the order was easy to place, although they do not accept Amex, which is what I would prefer to use. The boat arrived on time, in good condition, and we have been enjoying it. We are very happy with the boat, and were very pleased to have it delivered to our curb at a reasonable shipping cost, especially considering its size.

Order: 2898
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: The nearest boat dealers to me are about four hours drive. It would be difficult to drive there and shop for a boat and return in a long or two days. With Direct Boats.com I was able to look over several small boats and pick the right one from the comfort of my home. I picked a boat type I may not have been able to find in the boat dealers in the city, and had not seen at the few I had been to in the past. The purchasing of my boat and trailer was easy and all that was left was to go about my life until the boat arived. They best part was I was able easily to contact customer service via the contact us option on the web page and my questions and problems were quickly solved. So I say you can purchase from Direct Boats.com with confidence.

Order: 2889
Rating: Excellent
Comments: Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body:


Order: 2877
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: customer service was excellent and the company has dasigned it that way, delivery was a week before expected, price was well below any competitor, ease of purchase couldnt be easier excellent shopping experience

Order: 2854
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I ordered a trailer to haul some kayaks for family recreation. DirectBoats.com provided the trailer I wanted at an excellent price. I paid $100 less than than what was quoted to me by the manufacturer. Before I ordered, I collected four quotes on the same trailer from different distributors. DirectBoats.com supplied the exact trailer at a great price in a very timely manner. Thank you for great savings and excellent service.

Order: 2853
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Awful
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:


Order: 2849
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Directboats.com was absolutely wonderful. I have recommended them to anyone who has intrest in purchasing a boat. I will be doing business with them again... of that I asure you. Excellent in every sense of the word.

Order: 2833
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
Body:


Order: 2832
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:


Order: 2830
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I was very surprised to receive my order in less than 2 weeks. I was told it would take up to 3 weeks. I am very satisfied with this merchant!

Order: 2823
Rating: Excellent
Comments: Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:


Order: 2800
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I recently bought a boat and motor from Directboats.com The price was the best I could find anywhere, and the motor arrived within 4 days of my order. The boat came in at ten days, although I was cautioned that it might take 3 weeks. Everything was in perfect condition. Next boat...Directboats.com. A friend of mine will be placing a similar order.

Order: 2794
Rating: OK
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: OK
Title:
Body: I was pleased to be able to find the boat we were looking for however the ability to check on the status or to even track the order was not very good. The item did arrive in very good condition and we are very pleased with it.

Order: 2789
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:


Order: 2787
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Ordered a Tohatsu 2.5hp outboard for dinghy. Perfect! Best price, fast shipping, great delivery. 3 days after ordering my call to check order status was professionally handled and I was surprised to learn that my order had already shipped. It arrived the next day. I was expecting 3-4 weeks. Thank you.

Order: 2786
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Product easy to research. Merchant delivered everything as advertised. A shipping/storage bag was included at no extra charge. Delivery was made as arranged and with no damage detected. A very satisfying transaction and all from the comfort of my armchair!

Order: 2779
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: WOW!!!!!!!!! What a great way to buy a boat. Great price and fast delivery. Only took 10 bussiness days for the whole proccess. The certificate of origin was mailed to me before I even recieved the boat so I had it registered before I recieved it. The boat arrived to my door in great condition. There are some scuffs on the paint but I bought the touch up paint when I bought the boat so its all good. Thank you so much for a hassle free boat purchase, Matt.

Order: 2736
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body:


Order: 2711
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:


Order: 2706
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:


Order: 2692
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Very easy to contact, only problem is when you ship to a different address than the billing address. You have to contact the credit card issuer to have that address added to your account. Can be cumbersome when shipping several things at once like during the holidays. All things considered they were really good.

Order: 2683
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:


Order: 2679
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Bad
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Only problem was a two-week shipping delay. Merchant shipped the item right away, but the carrier held it in their warehouse for two weeks. Other than that, easy purchase, quick service.

Order: 2674
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: The experience of buying from DirectBoats.com was good. The item was delivered on time and in good condition. There were no suprise charges and the product match the specifications described on their website.

Order: 2667
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Bad
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: The custermer servie was excellent.The delivery was not to good.First the wrong company had me sit and wait for delivery for 4 hours only to find out that item was at another shipper. Second they told me it would be delivered in a small truck the size of a ups. It was in a larger box truck that could not even get in my driveway.So I had to follow him to a neighbors,Then help him get it of the truck and onto the porch.Where I opened the boat.

Order: 2663
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title: Body: So far, this has been a very satisfactory to good shopping experience. Only hang-up was really the Manufacturers problem--not Direct Boats. The Manufacturers Sources of Origin was packaged with the boat seat and sent to me, instead of back to Direct Boats for completion and notarizing. My call to Ashley at Direct has started to correct this and I am sure that within next few days, I will have my MSO to get my reg. and title. If so, everything will be great.

Order: 2646
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I am pleased with every aspect of ordering the boat from your company. However, I purchased it as a Christmas gift for my son, who has not seen it yet. He will be the final judge since he will be using it. However, I, personally, am very pleased with the ease of ordering and the quick delivery.

Order: 2627
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title: Way too easy...
Body: I recently purchased a duck hunting canoe from DirectBoats.com. The price was over 14% lower than a very competitive online retailer. The shipping was reasonable and it arrived at my home within 2 weeks. I will definitely use DirectBoats.com again when I move up to a jon boat.

Order: 2601
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: OK
Title: Directboats.com Review
Body: The boat that I ordered was exactly what I got. No surprises! Their prices are good although shipping is expensive. I will buy from them again.

Order: 2591
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title: Good company
Body: Honest company, easy ordering, prompt delivery, decent prices, sexy voiced customer service reps.

Order: 2579
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: Not Rated
Title: Good Service
Body: Good price, shipped within stated time, easy ordering


Order: 2574
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title: Pedal Boat
Body: Pedal Boat was delivered in time they said it would be. The only complaint I would have is that the company who delivered it did not call ahead of time and we could have not been home. However, it worked out okay. Boat was well packed and was as described.

Order: 2573
Rating: Good


Order: 2525
Rating: Good


Order: 2509
Rating: Excellent


Order: 2487
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: This was a simple purchase, thanks. Very happy with my purchase.


Order: 2470
Rating: Good


Order: 2465
Rating: Good


Order: 2460
Rating: Excellent


Order: 2430
Rating: Excellent
Comments: Order was processed and delivered in a timely manner. Internet Site could use a few more images of the boats, and also include the dimensions of inside of the pontoon bass boats. But overall, had a larger selection of what I was looking for. It actually took me several days just to find the right boat, because there were so many to choose from.

Order: 2426
Rating: OK
Comments: I thought when I order the xtra's, they would have installed them at the factory. I was not prepared to see this not done. If I order anything in the future, I will inquire into the "some assembly required" part of the order which should have been placed in the add.

Order: 2420
Rating: Excellent


Order: 2335
Rating: Excellent
Comments: excellent follow up service from a "Real live email contact" when I had some questions regarding delivery Delivery was well within the quoted timeframe

Order: 2331
Rating: Excellent
Comments: No problems. The shipment was ahead of the promised dates. The follow-up paperwork was all in order.

Order: 2308
Rating: Good
Comments: The canoe a 16' Raddison Sportspal was received in 9 days from when the order was placed. However it was slightly dented when I picked it up at the shiping dock.

Order: 2301
Rating: Excellent
Comments: Was a shipping screwup which they handled perfectly.....good vendor

Order: 2286
Rating: Good
Comments: Delivery went as promised. Customer service very accommodating and helpful

Order: 2283
Rating: Good


Order: 2257
Rating: Excellent


Order: 2237
Rating: Excellent
Comments: Excellent, had one minor flaw with boat, and it was handeled by customer service in less than one hour! GREAT JOB

Order: 2226
Rating: Excellent


Order: 2222
Rating: Excellent


Order: 2221
Rating: Excellent
Comments: I ordered a Canoe and it was delivered sooner than I expected. It was good shopping experience.

Order: 2214
Rating: OK
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:


Order: 2208
Rating: Good
Comments: after 2 week factory time,boat was shipped from canada to u.s.a. 3days. good service.happy with purchase.

Order: 2182
Rating: Excellent
Comments: Very responsive, excellent prices. Would do business again with Direct Boats. Spoke with Lila a few times and she was very helpful. Thank you

Order: 2173
Rating: OK
Comments: I have not received the merchandise yet and I have not been advised of a shipment date. I hope it turns out to be an excellent or good experience! Bob Mills

Order: 2171
Rating: Good


Order: 2161
Rating: Good


Order: 2144
Rating: Excellent


Order: 2134
Rating: Excellent
Comments: Youre Onlime Boat Registration page link is not working. This would have been a big help dealing with the requirements for Louisana ownership and taxes.

Order: 2121
Rating: Good
Comments: No shipping confirmation or tracking numbers or shipping invoice made delivery expectations shakey but everything has worked out so far. Still waiting for part of the shipment. Had to email customer service asking where the rest of my shipment was, and was told it is on the way. Hope to see it in the mail today or next Monday

Order: 2120
Rating: OK


Order: 2114
Rating: Good
Comments: No communication from Directboats.com but the delivery company called and delivered when they said they were going to. I would use this service again.

Order: 2109
Rating: Excellent


Order: 2081
Rating: Excellent
Comments: I got the boat in a very timely fashion, with all the extra's order. I will definately be doing business with DirectBoats.com again in the future.

Order: 2079
Rating: Good
Comments: great shipping schedule


Order: 2049
Rating: Good
Comments: The delivery had problems, they should use a different company. I was told to be here for delivery, but no one said I needed two big guys to get the boat out of the truck. I would have scheduled the boat to come when my husband was home if I'd known the delivery guy couldn't get the boat out of the truck.

Order: 2006
Rating: Excellent


Order: 2002
Rating: OK


Order: 1994
Rating: Good


Order: 1986
Rating: Excellent
Comments: Excellent service.


Order: 1983
Rating: Excellent
Comments: boat could benifit from alittle more padding on forefoot "where bow meets forward vee" as mine dragged across cement floor by shipping co. but service by DirectBoats was excellent.

Order: 1948
Rating: OK
Comments: There was a broken part on the trailer but besides that everything was handled very professional and in a very timely matter. And we would difintily shop at directboats.com again.

Order: 1935
Rating: Excellent
Comments: An organization dedicated to customer service. I've not seen it equaled and I do most of my shopping via the internet.

Order: 1933
Rating: Excellent
Comments: Very Reasonable shipping charge. Boat was received much sooner than expected. Excellent hassle free delivery by shipper

Order: 1883
Rating: Excellent
Comments: I was surprised at the speed with which I received my order. Thanks.


Order: 1881
Rating: Good


Order: 1874
Rating: Excellent
Comments: The whole thing was an excellent experience. Customer Service was OUTSTANDING before and after the sale. Nice Job to the FOLKS @ Directboats.com

Order: 1854
Rating: Excellent
Comments: Buying a canoe, I was concerned about shipping and damages, etc. It was shipped timely, received within 11 days by motor freight (even at Christmas time), it was packed in plastic, had everything I ordered. I expected quite a bit of scuffs and marks, had to be out of town, so explained to my wife what to look for. It was wrapped in plastic, and hardly any even scuff marks. Totally happy with DirectBoats, and with ABF motor freight.

Order: 1843
Rating: Excellent
Comments: I'm very happy with the shopping experience. I was contacted by customer service twice to provide missing information and both times was treated courteously and received prompt service. In addition, despite the missing info, I received my boat in about a week....which was great considering it's a Christmas gift for my husband!

Order: 1809
Rating: Excellent


Order: 1808
Rating: Excellent


Order: 1793
Rating: Excellent
Comments: Very smooth transaction. Product arrived quicker than expected, and in perfect shape. Thanks!

Order: 1789
Rating: Excellent
Comments: Order and shipment processing was very fast. The sales staff was excellent overall and, specifically, was very helpful with advice on the charger needed for the boat. The only thing that could have been better is if we had been told in advance that an accessory would not received because of a back order at the factory.

Order: 1786
Rating: Excellent
Comments: When I had specific instructions they called me to confirm them & had motor frieght call me when product would be delivered. Everything went exceptionally well.

Order: 1778
Rating: Good


Order: 1772
Rating: Good


Order: 1722
Rating: Excellent
Comments: THE ORDER WAS PROCESS IN A TIMLY MANNER AND SHIPPMENT ARRIVED SOONER THAN FORECASTED. THE ONLY NEGATIVE WAS NOT WITH DIRECT BOATS BUT THE WAY THE MANUFACTURE PACKAGED THE BOAT FOR SHIPMENT. THE BOAT WAS ONLY WRAPPED IN PLASTIC AND SOME SCRACHES WERE PRESENT ON THE HULL BOTTOM AS IT WAS DRAGGED ALONG THE TRUCKS FLOOR ( WHERE THE PLASTIC WRAP WAS TORN AND ABSENT FROM THE FRICTION OF IT BEING DRAGGED ). THE MANUFACTURE PELICAN BOATS SHOULD HAVE SOME ADDITIONAL MATERIAL BETWEEN THE HULL BOTTOM AND THE PLASTIC WRAP TO PREVENT THIS PROBLEM.

Order: 1707
Rating: Excellent


Order: 1691
Rating: Excellent
Comments: Fast delivery good quaility


Order: 1686
Rating: Excellent


Order: 1685
Rating: Good


Order: 1670
Rating: OK
Comments: tracking of order and follow up is to slow seems you have to wait for it to ship before you hear anything

Order: 1643
Rating: Good
Comments: I ordered a boat and trailer. The trailer was delivered within 3 or 4 days of ordering and the boat arrived a little over a week later. I called Direct boats to inquire about the boat delivery and the person on the other line was courteous and helpful and provided me the carrier's info including a tracking number. There was a minor surface scratch or two on the boat, but that's to be expected as it was shipped from Canada (I think?) to Tennessee. I would've scratched it that much just getting it to the lake the first time. Overall a very good experience. I wouldn't hesitate to order from Direct boats again.

Order: 1630
Rating: Excellent
Comments: It was surprisingly easy to view the product online, and easy to order. It was delivered two weeks later. My only input would be to have an online tracking service, where I could see where my product was (geographically) and when it would be delivered. I had to frequently call to find out when the boat was actually coming.

Order: 1606
Rating: Excellent
Comments: I was impressed with their customer service, low price, and quick rresponse. Even with the rather high shipping cost (which was expected), The price was still below local retailers and other online sites. GOOD JOB!

Order: 1593
Rating: Excellent
Comments: Very friendly and answered my questions promptly. I was surprised the boat showed up the same week I ordered it but one of the freight companies put a hole in it and I had to return it. Looking to receive it any day now, per contact from DirectBoats.com!!

Order: 1558
Rating: Good


Order: 1476
Rating: Good


Order: 1461
Rating: Excellent
Comments: I was happy the way the order took place and was extremely satisfied with the boat price. I have already recommended DirectBoats.com. to my friends.

Order: 1452
Rating: Excellent
Comments: a wonderful experience! The easiest way to buy a boat!

Order: 1440
Rating: Excellent


Order: 1387
Rating: Excellent
Comments: The boat is great, better than I expected. Delivery was alittle slow. But all in all I am very happy with the scanoe.

Order: 1378
Rating: Excellent
Comments: there were no problemms placing this order. I am very pleased with there service.

Order: 1376
Rating: OK
Comments: The boat I ordered showed up missing some parts. Had to wait several weeks just to get them. Everything else about the transaction went fine.

Order: 1322
Rating: Excellent
Comments: Service was fantastic. Product was delivered in less than 1 week.


Order: 1316
Rating: Good
Comments: I've not yet received the boat but the ordering process was very easy and understandable. I would like a way to contact DirectBoats to make certain that the order was received, is ok, and confirm delivery date and information so that I can make certain that I am here. Thanks

Order: 1310
Rating: Excellent
Comments: I did not get the upgrade seats that I ordered with my boat, but that was not DirectBoats fault. You did refund the money for the upgrade without a hassle and for that I am grateful. Sometimes this sort of problem can be a nightmare.

Order: 1302
Rating: Excellent


Order: 1278
Rating: Excellent
Comments: I was impressed! I wasn't sure what to expect when ordering a boat on-line, but when I recieved my boat in just a little over a week...I was jumping for joy! Thanks DirectBoats.com!!! Sorry so short, but I have fishin' to do in my new boat! Tim in Ohio

Order: 1254
Rating: Excellent


Order: 1237
Rating: Good
Comments: I am very pleased with the manner in which DirectBoats.com handled my order. The product which I had requested was back-ordered and DirectBoats.com was very prompt about calling me and not only providing me with an update of the order status but they also offered me the option to change or cancel my order because of the delay. I appreciate their commitment to providing top quality customer service. I would definitely order from DirectBoats.com in the future.

Order: 1222
Rating: Good
Comments: GREAT TRANSACTION,BUT A LITTLE LONGER THAN I THOUGHT.A FEW MINOR SCRACHES ON THE BOAT.OVERALL,GOOD DEAL!

Order: 1196
Rating: Good
Comments: It was faster delivery then I expected. It took only 3 buisness days. I was impressed.

Order: 1192
Rating: Good


Order: 1182
Rating: Excellent


Order: 1174
Rating: Good
Comments: There should have been a packing slip with the order but there was not one...

Order: 1157
Rating: Good




Order: 1056
Rating: Excellent
Comments: Quick shipping, good price. No complaints.


Order: 1032
Rating: Excellent
Comments: Direct Boats were great. While waiting for a confirmation / shipping tracking number I insted received a phone call stating that my boat was to be delivered the next day and I thought I had at least another week to wait.

Order: 1031
Rating: Excellent
Comments: This was one of the best on-line shopping experinces I have had. I ordered on a snow day and and called to make sure everything went through. There was only one person there and he was very helpful in answering all my questions. And the boat actually arrived a few days eairlier than I expected. Thanks

Order: 1024
Rating: Excellent
Comments: Canoe arrived in perfect condition, packaging was excellent.

Order: 986
Rating: Excellent
Comments: Thanks for all of your help this was my first internet purchase and it went very smooth. I know we will enjoy the boat for years to come. Deborah Testerman

Order: 978
Rating: Good


Order: 940
Rating: Good


Order: 914
Rating: OK
Comments: Many parts were missing

Order: 879
Rating: Excellent


Order: 850
Rating: Excellent
Comments: Faster shipping than expected, and great customer service!

Order: 783
Rating: OK
Comments: Exemplary prompt and helpful communication post-sale regarding a registration problem.

Order: 777
Rating: Excellent
Comments: Order was received 2 days sooner than expected. Staff provided links and updates on order status, and was very responsive to a special question that I had.

Order: 750
Rating: OK
Comments: Unable to accurately check status of order/delivery. Everything else was fine.

Order: 739
Rating: Excellent
Comments: shipped & received quicker than expected. would shop here again if needed. liked layout of website, nice presentation of products.

Order: 705
Rating: Good
Comments: I waited to respond because I had not yet received the boat. It came today, and aside from a paddle that got lost on the truck and then was found, everything went well.

Order: 704
Rating: Excellent
Comments: Helped me with problems in a very quick and courteous manner. Received my boat very quickly. Will use them again if I ever decide to order any other boat products. Will pass their web address on to others I know.

Order: 700
Rating: Excellent


Order: 694
Rating: Excellent
Comments: These folks will go out of there way to see that your order is placed on time and totally follow through. Great people to work with. Would not be reluctant what so ever to tell my friend to do business with DirectBoats.com. Thanks for all of your help in making ordering so easy. I am so looking forward to my new boat and all the fun, plus the great fishing I will have.

Order: 690
Rating: Good
Comments: I called DirectBoats.com for more information about a certain boat I was considering buying. The person I talked to was very knowledgeable about all the boats and suggested another boat which was a different brand but was built by the same manufacturer of the boat I was looking at and was actually the same model. This ended up saving me twenty dollars.

Order: 671
Rating: Excellent
Comments: The delivery Co. called the day before and said they would be delivering the next day at noon. I arranged to be home at that time but when they didn't show by 1 PM I called. They said a driver had not shown up that morning and they would not be able to deliver until 5:30 or 6:00. I think they should have called me to let me know. Minor deal, everything else was super.

Order: 645
Rating: Excellent


Order: 637
Rating: Excellent
Comments: very fast


Order: 625
Rating: Excellent
Comments: I really appreciate the extra help. You are a top notch company with a great attitude. Thanks so much and I will shop with you again.

Order: 616
Rating: Excellent


Order: 615
Rating: Excellent


Order: 614
Rating: Excellent


Order: 607
Rating: Excellent


Order: 606
Rating: Excellent


Order: 605
Rating: Excellent


Order: 604
Rating: Excellent


Order: 599
Rating: Excellent
Comments: I received my boat sooner than I expected. They were the only store that offered the boat for which I was looking, and the price was outstanding. Many places offer few or no details about the boats, but DirectBoats has good, useable information.

Order: 593
Rating: Excellent
Comments: fantastic prices and good service

Order: 592
Rating: Excellent


Order: 584
Rating: Good


Order: 576
Rating: OK
Comments: I ordered two items (boat and trailer). The boat came, but I am waiting on the trailer. I would have voted Excellent.....but I'm concerned that I called on 2/28/01 to inquire about the status of the trailer, but have not heard a response yet as of 03/05/01.

Order: 575
Rating: Excellent
Comments: very good service, great product, I use the Bass Raider 8 almost every weekend now.

Order: 562
Rating: Excellent
Comments: This was my husbands first internet shopping experience and he is very pleased. He is anxious for winter to be over so he can take it out.

Order: 554
Rating: Excellent
Comments: I was very pleased with the way my order was handled and the speed of delivery. Also satisfied with the product. It is just what I thought it would be when I ordered it. Thanks for your concern about the shipping. It arrived safely and as soon as the water gets a little less hard, it will spend most of the rest of the year in the small ponds and lakes in central Illinois.

Order: 552
Rating: Excellent
Comments: DirectBoats.com has the nicest customer service department that I've seen in a while. An actual person answered the phone and were extremely helpful. We recieved our beautiful boat in a timely manner and they delivered it right to our door!!!

Order: 545
Rating: Excellent


Order: 533
Rating: Good
Comments: only complaint I have is they never got back to me on the price & availability of a cover for the boat I bought.

Order: 516
Rating: OK
Comments: The carton was torn open and the 2 chairs were scratched. Cust.service said they'll pay for the repair.

Order: 515
Rating: Good


Order: 510
Rating: Excellent
Comments: Thanks a lot for the fast service, I received the boat sooner than expected and it was all that I thought it would be

Order: 501
Rating: OK
Comments: Thank you, DirectBoats.com. Although there were some problems, you've gone out of your way to make sure we were satisfied.

Order: 499
Rating: Excellent
Comments: I was impressed with the speed that my order was processed and the accomodation made by the freight agent to insure delivery at a convenient time and place.



NO SALES TAX! (except Georgia). Call FREE to speak to a boat sales specialist or a live customer service representatives!
1-877-924-8155 M-F 8:30AM-5:30PM EST.

Sales E-Mail Directboats@yahoo.com
 Customer Service E-Mail Directboatsservice@gmail.com

- Home - Why Buy Here! - More Info - All Boats By Category - Pedal Boats - All Boats By Brand - Terms & Conditions - FAQ - Search -
- Testimonials - Show Order - Index

Copyright 2014 1st Direct Products, LLC. All rights reserved.